Download List

Descripción del Proyecto

OTRS is a platform independent Web-based help desk system that supports service organization of any kind (e.g. IT service, customer and technical product service, complaint management, public services, etc.) to increase their efficiency. It increases transparency as well as service quality and lowers your total cost of ownership. It has been certified ITIL V3 compatible by PinkVERIFY for incident, problem, change, service asset and configuration, request fulfillment, and knowledge management. Other ITIL processes like service catalog and service level management are supported as well.

System Requirements

System requirement is not defined
Information regarding Project Releases and Project Resources. Note that the information here is a quote from page, and the downloads themselves may not be hosted on OSDN.

2009-07-03 07:10 Back to release list
2.4.0 beta4

Todas las correcciones de errores están relacionados con el editor WYSIWYG próximo y el nuevo escritorio. Estas características están ahora listos para su uso en la forma prevista. Un lenguaje 27th, letón, ha añadido.
Tags: language, Major, Beta, Bugfixes
All bugfixes are related to the upcoming WYSIWYG editor and the new dashboard. These features are now ready to use in the intended way. A 27th language, Latvian, has been added.

Project Resources